The challenges of manually managing hundreds of orders daily
Updated: Dec 8, 2020
Managing hundreds of unique orders daily and thousands monthly is a herculean task that even the biggest suppliers in the Food & Beverage (F&B) industry face today.
Manual Traditional Systems
Traditional systems and processes require an order to go through up to 16 different stages to be confirmed. While technology such as Enterprise Resource Planning (ERP) software has helped digitize a large portion of the backend, not much other progress has been made. Here's how orders are made typically managed today:
Lack of central & connected ordering platform
The main issue lies in the absence of a ubiquitous platform that connects a supplier with their buyers. This results in unstructured orders being made daily on various platforms like WhatsApp/ SMS/ Telegram/ WeChat, which then falls into the salesperson's hands who have to relay this to other departments and manually create the Sales Orders (SO). With 1000s of orders being made every month, it is a cumbersome and error-prone process that consumes too many resources to manage orders. Additionally, information on pricing and stock availability is not surfaced to buyers easily. By integrating Zeemart with a supplier's ERP, all this data can be synchronized, further reducing the back and forth communication that happens today between both parties.
With a manual and human-intensive process, suppliers will constantly need to staff up as they grow their base of customers. By doing so, margins remain constant and scalability cannot be achieved.
Zeemart is a one-stop platform for F&B businesses for all things procurement. Zeemart helps to digitize and consolidate the entire ordering management process to increase efficiency.
Central Ordering Platform
With a Central Ordering Platform, the order goes straight from the buyer to the Sorting Department, who can then check for stock availability to immediately invoice the client. A 16-step process is now cut down to 8, achieving a 50% increase in process efficiency. This can effectively double the time a salesperson has to do what truly matters - selling. More importantly, suppliers no longer have to hire more staff when they increase their clientele because whether it's 1 or 1,000 more orders, Zeemart will be able to process them all without adding additional resources or time.
If you're interested in incorporating Zeemart as part of your order management process, feel free to drop us an email at firstname.lastname@example.org. We’ll be more than happy to discuss and share in greater detail on how we can help digitize your operations.